1. Terms and conditions 2

2. General conditions of use of the web

3. Products with a discount on their original price

4. Clause of exclusion of responsibility

5. Industrial and intellectual property regime

6. Data storage

7. Applicable legislation

8. Jurisdiction

9. Data Protection for Commercial Management



From Calzados Nereiva S.L. we put at your disposal these terms and conditions that regulate the access, use, navigation, and where appropriate, registration, of the website located under the domain and their respective sub-domains, or mobile applications ( when they exist), owned by Calzados Nereiva SL and the download and use of any information, text, images or other content that you can access from the web of Our goal is that you know better what we do, the operation of our website and the services we offer. In Calzados Nereiva S.L. We value the trust placed by our users when using our services and / or access the website of Therefore, as a user, we want to return that trust, providing information about our services easily and simply. From we reserve the right to expand, modify, replace and / or cancel our services at any time and without notice, without giving rise to liability or compensation, will do everything possible to notify you and notify you of any modification that the Terms and Conditions may suffer. If you are a Registered User, we may notify you of any modification of the Terms and Conditions by sending an email to the email address you provided during registration. However, we advise you to check frequently these Terms and Conditions to be aware of any changes we may have made. If you access the website of or use the Services after any changes are made to the Terms and Conditions, you will be expressly accepting the new Terms and Conditions.

1.1 Identifying data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following data is reflected below: the company that owns the web domain is Calzados Nereiva SL with CIF B-54839808, with address for these purposes in Partida de Alzabares Alto, 165 03290 Elche (Alicante) Spain. Contact email: The website hosted under the domain is an online store that sells women's shoes to individuals. Calzados Nereiva S.L. is the owner of and is a manufacturer of footwear for women and girls.

1.2 Access and acceptance of the Terms and Conditions

By accessing or using the website of gives you the status of user and assumes that you have read, understand and agree to comply without reservation these Terms and Conditions. The access or use of the website of and the Services is carried out under its sole and exclusive responsibility. If you do not agree with these Terms and Conditions or with any modification that may be made of them, you must stop using the website of and / or its Services. If you continue to use them, you will be accepting the Terms and Conditions. The owner of the Website reserves the right to modify any type of information that may appear on the website of, without there being any obligation to pre-advise or inform the users of said obligations.  


The use of this web space is subject to full acceptance by the User of these General Conditions of Use, or of those that are in force at any time in which the user accesses it. Only access to this site is allowed as well as its use for lawful purposes, adjusting its use at all times to these General Conditions, the applicable law at all times, as well as morals, good customs and public order. The company reserves the right to withdraw access to this site, without prior notice, to any user who contravenes the provisions of this legal notice, as well as to inform the competent authorities about the performance of activities that could be constitutive of crime. The company reserves the unilateral right to modify at any time these General Conditions of Use as well as any other general or particular conditions of its website. It also reserves the right to modify at any time the presentation, configuration and location of the Website, as well as the contents and the conditions required to use them. The User acknowledges that access to this site is done under their free consent and is their sole responsibility. Calzados Nereiva S.L. reserves the right to inform the competent authority of any other use that may infringe its interests or rights or that may constitute an offense. Calzados Nereiva S.L. reserves the right to terminate this web service at any time without further requirement than the notice in these conditions 15 days in advance.

2.1 Offer and Validity

In compliance with current regulations offers information on all items for sale, their characteristics and prices. In this way, the products offered at any time by the website of will be governed by the General Contract Conditions in force in each case. Also, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products. However, reserves the right to withdraw, replace or change the products offered through the website of, by simply changing the content of it. In case of a product on offer, the offer price will always be indicated along with its essential characteristics.

2.2 Essential Characteristics of the Products

The products offered in our online store, incorporate some photographs and the essential characteristics of it. The color of the product, observable in the photograph, is not binding. In the characteristics, the same is identified.

2.3 Prices

All products indicate the sale price in Euros and include the Value Added Tax (VAT). If any other type of tax was applicable, this would be indicated.

2.4 Stock

The availability of the products offered by may vary depending on the demand of customers. Although updates the stock periodically, the product requested by the customer may be sold out at that time. If you wish to clarify any aspect of the described conditions of use, you can send us an email to;  


Changes and returns for discounted products will have special conditions. Explained below. All those products that are acquired in the section "SALES" and / or "OUTLET" if any. and with a reduction on its original price for a temporary promotion or certain advertising action will be subject to a special policy of changes and refunds. They are products with a reduction on their original price all those products purchased with discount codes, (gift card), with a catalog discount on its original price, and all products belonging to the categories "SALES" and / or "OUTLET" , if any.

3.1 Changes

On these products only one (1) change for another size (more or less indistinctly) of the same product purchased will be admitted, and it is not possible to make more than one change on the same product. If it is not possible to make the requested size change, for any reason of your own or someone else's, the product will be returned in exchange for the final amount paid for the product, on a GIFT OR BONUS CARD with no expiration date, excluding the amount paid in concept of "Shipping". The change period for these products will be 14 calendar days from the date of receipt of the order. To be able to be changed, the product must be in perfect condition (unused) and keep its original packaging (box).

3.2 Returns

In this section, refunds are NOT accepted. When requesting a refund in this section "REBATES" and for products with any active promotion or rebate assigned on the original PVP, the amount will be returned on a GIFT CARD or BONO from, with no expiration date, for exclusive use in our web page, excluding the amount paid as "Shipping". The return period for these products will be 14 calendar days from the date of receipt of the order. To be returned, the product must be in perfect condition (unused) and keep its original packaging (box).

4. EXCLUSION OF LIABILITY CLAUSE can not guarantee the permanent availability of the service offered by this site, nor is responsible for any damages that may or may not be produced in the future, nor for technical defects, whatever their nature, arising from the Use of the information contained in the website of In the event that, due to a computer attack, errors occurred in the information provided, is not responsible for such errors as well as for the damages caused by the use of the information derived from said errors. The content of this website is merely informative, not being responsible at any time for possible errors in its presentation.  


By these Terms Terms, you acknowledge and agree that all rights to the materials and elements that appear on the website of (including without limitation, drawings, texts, graphics, maps, photographs, images, audio, video, distinctive signs, logos, trademarks, trade names, domains, emblems, or any element incorporated in the design of this site), belong to, or as the case may be, to third parties who have consented to the transfer of the same, for what we have all the rights and licenses necessary for its use.

The fact that we allow you to access, use, navigate, use and / or download materials from our website in no case implies that we renounce, or that we are transmitting or granting a license or assignment of our rights, or that you acquire title over them.

As a User, or as a Registered User, you only have a right to strictly personal and private use, exclusively for the purpose of enjoying the Service. Consequently, you can not manipulate any identification element of or of the respective holders.

In particular, the use of any material or elements of the website of is prohibited (including, without limitation, drawings, texts, graphics, maps, photographs, images for inclusion, in whole or in part, in other websites of others without have our prior written authorization, and use any element or information in a way that gives the impression that they belong or are associated with the User or Registered User. In particular, it is not allowed to resell, use, copy, display, download, save or reproduce the content, information, products or services available on our website for any commercial or competitive activity without prior written authorization from us.

Any responsibility or damage that may arise from a use contrary to these Terms and Conditions will be your sole responsibility, and guarantees to keep harmless. The elements of this web on which does not have intellectual or industrial property rights are used with the corresponding permission.

It is not allowed to circumvent the copyright on the rights of as well as to avoid or try to avoid the systems that exist or may have protection of the contents. The right of appointment is allowed as long as the source is indicated. Any violation of the intellectual or industrial property rights of this portal or the elements of will be subject to the appropriate legal measures to achieve their protection.


The data you provide will be incorporated into a file with the purpose of maintaining commercial relations with you, whose responsibility is Calzados Nereiva S.L. You can exercise your rights in the field of Data Protection at the following address: Departure from Alzabares Alto, 165. C.P. 03290 Elche (Alicante) Spain.  


Calzados Nereiva S.L. informs that this website is hosted in Spain, the country in which it offers its services, and therefore the only applicable legislation to resolve any conflict regarding the interpretation of these conditions, is the Spanish legislation, as well as the International Treaties that subscribed Spain. By accepting these General Conditions, the user submits to the jurisdiction of the Courts of the city of Elche (Alicante), to resolve any controversy related to the previous section. These Terms and Conditions are subject to the laws of Spain. Any conflict that may arise will be submitted and resolved, to the maximum extent permitted by applicable law, by the courts and tribunals of Madrid, or as the case may be, by those of the user's domicile.  


Also, Calzados Nereiva S.L. reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for breach of these conditions.  


In compliance with the General Regulation of Personal Data Protection. Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. In accordance with current legislation on the Protection of Personal Data, CALZADOS NEREIVA S.L. informs the user (s) (the "Users") of the Website about the Privacy Policy that will apply in the processing of the personal data that the User provides, either by registering in the Web through the completion of the registration form enabled for the purpose in the same, to subscribe to the newsletter, as well as during the purchase process or in the interactions you perform with CALZADOS NEREIVA SL The User, by providing SHORTS NEREIVA S.L. your personal data will consent expressly through the mechanism enabled for this purpose, that SHOES NEREIVA S.L. may treat such data in the terms established in this Privacy Policy, which will constitute the legal basis for its treatment.

9.1 Responsible for the treatment and address of the person in charge


Partida de Alzabares Alto, 165. 03290 Elche (Alicante) Spain

9.2 Corporate Name

The wholesale and retail trade of footwear, accessories and articles of clothing, the manufacture of footwear of all kinds, as well as import and export

Legal form: Limited company

Activity: Wholesale trade of all kinds of textile products, clothing, footwear and leather goods specified.

CNAE activity: 4642 - Wholesale trade of clothing and footwear

9.3 Types of data.

The categories of data obtained are: identifying and contact data. Special categories of data are not treated. The NEREIVA SHOES Database includes only data that has been obtained by the information provided by the interested parties, either personally or by email; or that they have made manifestly public.

CALZADOS NEREIVA SL may collect personal information from the Users of the Platform through the corresponding forms, ie, name, email address, postal address and / or telephone number when the User visits the Platform, registers, performs a online order or get in touch with In addition, CALZADOS NEREIVA S.L collects all the information related to your browsing on our website ( and your interaction with the brand.

Failure to provide certain information indicated as mandatory, may imply that it is not possible to manage your registration as a user or the use of certain features or services available through the Platform.

The data voluntarily provided by the User during the use of the Website will be included in a file owned by NEREIVA SHOES for treatment with the purposes indicated in this Privacy Policy. In accordance with current legislation on the protection of personal data and, in particular, the provisions of Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the treatment of personal data and the free circulation of these data and which repeals Directive 95/46 / CE, CALZADOS NEREIVA SL will maintain the corresponding registration of activities for the processing of personal data.

CALZADOS NEREIVA SL has adopted the necessary technical and organizational measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, treatment or unauthorized access.

9.4 Purposes of the treatment.

The management of communications between you, as an interested party, and CALZADOS NEREIVA S.L, based on exchanges of information and documentation related to the products commercialized by the Company and the activities carried out for the development of its corporate purpose; the wholesale and retail trade of footwear, accessories and articles of clothing, the manufacture of footwear of all kinds, as well as import and export. The personal data that you provide us and those that you provide us at any time will be included in an automated file which is responsible for NEREIVA STREETS S.L attending to the following purposes:

a) Manage your registration as a user on our website

b) Develop, comply with and execute the sales contract concluded upon acquiring products from CALZADOS NEREIVA S.L.

c) Inform, process, manage and send your order (and eventual refund) as well as the improvement of the contract of sale of the products that you have acquired.

d) Contact you by e-mail, telephone calls, sending SMS or other equivalent electronic means of communication, in relation to updates or informative communications related to the functionalities, products or services contracted, including security updates of the Platform, whenever it is necessary or reasonable for its execution.

e) Attend and follow the queries and requests that you send us through our customer service or in our stores.

f) Provide information about the products marketed by CALZADOS NEREIVA SL as well as any other complementary, including in relation to said products, the sending of future commercial and advertising offers by any available communication channel, including SMS messages to mobile, email, etc.

g) Development of user profiles.

h) Conduct market studies and statistics of our products.

9.5 Legitimation / Legal basis.

The legal basis of treatment is compliance with any of the following conditions: a) Your express consent. b) The formalization and execution of a contract with CALZADOS NEREIVA S.L in the scope of its corporate purpose, explained in section 3 of this document.

9.6 Conservation of data.

Your personal data are part of the Database of NEREIVA SHOES and will be conserved during the period that lasts the relations and communication needs between the parties. Your data will be kept while the treatment remains protected under any of the conditions that support the legal basis set forth in section 5 of this document. When there is no such legitimation, the data will be deleted, blocking them. The blocked data will be at the exclusive disposal of the administrations and competent public authorities, in particular of the data protection authorities, for the requirement of possible responsibilities derived from the treatment and for the limitation period of the same.

9.7 What legitimizes us to process the data?

The legal basis for the treatment of your data as a customer is the contractual relationship established by having acquired products from the website and the fulfillment of commercial, tax and accounting obligations. The communication of offers and promotions, the sending of advertising by any means of communication, as well as the creation of profiles and the transfer of your personal data to third parties, are based on the express consent that is requested.

9.8 Recipients of the data.

In order to offer a quality service, CALZADOS NEREIVA SL is obliged to provide certain data of its users to other companies that collaborate with the provision of the service (carriers, financial institutions, courier companies, companies sending communications, companies profiling, etc.). In all cases, the data provided is strictly necessary for the specific activity that will be carried out. By accepting this Privacy Policy, you expressly authorize CALZADOS NEREIVA S.L. that the personal data you provide us may be transferred to other group companies or third-party collaborators of CALZADOS NEREIVA S.L are within or outside of Spanish territory, and offer a level of protection to that established in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), in the Organic Law 15/99 of December 13 on the Protection of Personal Data (LOPD), and in the other current regulations on the subject. In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection of the same. SHOES NEREIVA S.L DOES NOT SELL IN ANY EVENT CLIENT DATA TO THIRD PARTIES.

9.9 Subscription to the newsletter of

In the event that you authorize your subscription to the Newsletter of, we will provide you with information about our products and services, through various means such as, among others, electronic mail, any other electronic means of communication, such as SMS The subscription to the Newsletter of may entail the use of your personal data to make personalized advertising available to you, related to our products and services through e-mails, SMS, or other electronic means of our own or third parties collaborators In order to improve the attention we provide, we inform you that personal data related to your purchases in our online stores, tastes and preferences can be used for analysis purposes, generation of use profiles, marketing studies, quality surveys and Improvement of the interaction with our clients. If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account. Also, you can unsubscribe through the link enabled for this purpose in each of our Newsletters and following the instructions provided in the following section.

9.10 Rights.

If you wish to exercise your rights of access, rectification, deletion, portability of your data, as well as the limitation or opposition to your treatment, you will have to send a letter addressed to CALZADOS NEREIVA SL, to the address or email indicated in section 2 of this document, detailing as a matter of Data Protection Commercial Management CALZADOS NEREIVA SL, attaching a copy of your ID or equivalent document proving your identity. You can revoke at any time the consent given to the processing of your personal data by writing to CALZADOS NEREIVA SL at the address or email indicated in section 2 of this document, with the reference Data Protection Business Management CALZADOS NEREIVA SL, attaching a copy of your ID or equivalent document proving your identity. In any case, you may, if you understand that your rights have been violated by CALZADOS NEREIVA SL, file a claim with the Spanish Agency for Data Protection, domiciled at Jorge Juan Street 6, 28001 Madrid, telephone 901 100 099 and site web